Our Services

Our Door supervisors are vetted, trained and supervised to ensure they provide an excellent standard of service.

They are responsible for maintaining security and order at venues such as nightclubs, bars, and events. Their primary role is to ensure that everyone entering the establishment does so safely and within the rules, checking for age restrictions, and sometimes searching people for weapons or prohibited items. They also manage crowd control, handling situations where disputes or disturbances arise, and ensuring that customers behave appropriately.

In addition, they monitor the premises for signs of potential trouble, stepping in when necessary to de-escalate situations or remove disruptive individuals.

Door supervisors are often the first line of defence when it comes to enforcing venue policies, and they may also work closely with the police if a more serious situation occurs.

Their duties require a mix of physical presence, conflict management skills, and a strong understanding of legal and safety protocols.

CCTV operators are responsible for monitoring video surveillance systems to ensure the safety and security of a particular area, such as a building, event, or public space. They monitor live feeds from multiple cameras, looking for any suspicious behaviour, security breaches, or potential threats. Their primary goal is to spot any incidents in real time, ranging from theft or vandalism to altercations or emergencies, and alert security personnel or law enforcement if necessary.

In addition to monitoring live footage, CCTV operators also manage recorded footage. They may review and save recordings for evidence in investigations or incidents that occurred earlier. This requires them to be familiar with the technical aspects of the CCTV system, including how to retrieve and store footage, and sometimes how to assist in providing this evidence to authorities if requested.

CCTV operators need to be vigilant and detail-oriented, as their role demands continuous observation, often for long periods. They must also document incidents or observations made during their shift, keeping accurate records for future reference. In high-security environments, such as prisons or high-risk events, operators may work in coordination with other security personnel to respond to situations more effectively. Their ability to spot anomalies or recognize patterns in behaviour can significantly contribute to maintaining a secure environment.

Guard dog handlers are responsible for managing and working with trained security dogs to protect people, property, and assets. Their role involves ensuring that the dog is well-trained, alert, and capable of responding to potential threats. Handlers must establish a strong bond and communication with the dog, as effective teamwork is essential for success. This bond allows the dog to respond to commands and perform tasks such as patrolling an area, guarding a specific location, or even detaining a suspect if necessary.

In addition to handling the dogs, guard dog handlers are tasked with overseeing the security operations of the area they are assigned to. They may patrol properties, grounds, or buildings, either on foot or in vehicles, with the dog by their side. During patrols, they rely on the dog’s keen senses, such as heightened smell and hearing, to detect intruders, unauthorized activity, or potential hazards that may not be immediately visible. Handlers must also assess situations and decide when it is appropriate for the dog to take action, such as barking to alert or physically engaging to restrain a suspect.

Guard dog handlers must maintain the dog’s physical and mental well-being, ensuring it remains fit, healthy, and responsive to commands. They also need to be well-versed in the legal and ethical considerations related to the use of dogs in security roles, especially when it comes to handling situations with force. In addition to their direct responsibilities with the dog, handlers often work as part of a broader security team, coordinating with other security personnel or law enforcement to respond to incidents or emergencies efficiently. Their role requires a high level of skill, training, and trust in both the dog and their own judgment.

Mobile Patrol Units are security teams that provide flexible, on-the-move protection for various locations, especially those that may not have a permanent security presence. Their main responsibility is to patrol different areas, typically by vehicle, to monitor for signs of criminal activity, security breaches, or other incidents. Mobile patrols can cover large areas, such as industrial estates, business parks, or residential communities, and are particularly useful in locations that require frequent checks or have irregular patterns of activity.

Patrol units are tasked with observing and reporting any suspicious behaviour, vandalism, theft, or safety hazards. They are trained to respond quickly to incidents, assess the situation, and take appropriate action, such as alerting local law enforcement or providing immediate assistance to prevent further harm. Mobile patrol units may also be responsible for locking up and securing properties at the end of the day, checking alarms or CCTV systems, and ensuring that all gates, doors, and access points are properly secured.

A key aspect of their role is to act as a visible deterrent to potential criminals. The presence of a marked patrol vehicle can help to reduce the likelihood of unlawful activity, as it signals that security is actively monitoring the area. While on patrol, officers may perform random checks at various locations to ensure that everything is in order, and they are often trained to handle emergency situations, such as fire evacuations or first-aid incidents, while waiting for emergency responders to arrive.

Mobile patrols are essential for covering larger areas where static security may not be feasible, providing a high level of protection through mobility and flexibility. They can also respond to incidents in real-time, offering a dynamic approach to security that helps to prevent, detect, and resolve issues as they arise.

Close protection officers, also known as bodyguards, are responsible for ensuring the safety and security of individuals who are at risk of harm or threat. This could include high-profile public figures such as celebrities, politicians, executives, or anyone who requires personal security due to specific threats or circumstances. The primary duty of a close protection officer is to assess potential risks and create a security plan that mitigates those risks while ensuring the client can go about their daily activities with minimal disruption.

The role of close protection extends beyond simply being physically close to the client; it involves constant vigilance and anticipation of potential threats. Officers must assess the environment, anticipate possible dangers, and take preventive actions. This could involve route planning for the client’s travel, securing venues ahead of time, and constantly monitoring the surroundings for signs of danger. They may also be responsible for screening people and checking for weapons or other security risks before the client enters certain spaces. They work in close coordination with other security teams, such as drivers, logistical support, and sometimes law enforcement, to ensure a seamless and secure experience for the client.

Close protection officers are trained in a variety of skills, including defensive driving, crowd control, first aid, and even combat techniques. They must also be highly discreet and professional, as much of their work involves managing the client’s personal life while maintaining a low profile. The role requires the ability to remain calm under pressure, make quick decisions, and handle potentially dangerous situations without escalating them unnecessarily. In extreme cases, they may need to physically intervene to protect the client, but de-escalation and risk avoidance are always prioritized.

Another important aspect of close protection is intelligence gathering. Officers are often involved in monitoring threats or intelligence reports related to the client’s safety. This may involve liaising with law enforcement or private security networks, conducting background checks on people the client interacts with, and staying informed about any changing circumstances that could affect security. Essentially, close protection officers work to provide a sense of security and peace of mind, using a combination of preventative measures, rapid response capabilities, and discreet presence to keep their clients safe.

Event and festival security personnel are responsible for ensuring the safety and smooth operation of large gatherings, such as concerts, festivals, conferences, or sports events. Their role is to manage crowd control, prevent disturbances, and respond to emergencies in real time. Before the event even begins, they may be involved in securing the venue, conducting checks on entry points, and ensuring that all safety measures, such as fire exits and medical stations, are in place and properly marked. Their job requires anticipating potential problems and proactively addressing them to create a safe environment for attendees, performers, and staff.

Once the event is underway, security officers are tasked with managing the flow of people, ensuring that only authorized individuals access restricted areas and that everyone is abiding by the event's rules and regulations. This includes checking tickets or passes, performing bag searches, and handling any disputes or conflicts that arise among attendees. They may also be responsible for monitoring the venue using CCTV cameras, making sure that there are no signs of disorder or security breaches, and ensuring that people comply with health and safety guidelines, such as adhering to capacity limits or remaining within designated areas.

In addition to managing the crowd, event security personnel must be prepared for emergencies, including medical incidents, evacuations, or even potential threats such as terrorism or violent behavior. They need to have a quick response plan in place for a range of situations, and many security officers at festivals and events are trained in first aid and basic emergency response. Their role also involves coordinating with local law enforcement or emergency services if more serious intervention is required. During these incidents, security officers help to direct attendees calmly and efficiently, ensuring that people remain as safe as possible while the situation is resolved.

The work of event security can be physically demanding and require long hours, often in challenging conditions, such as large crowds or outdoor environments. Strong communication skills, the ability to remain calm under pressure, and a solid understanding of crowd dynamics are essential for the role. Additionally, they often work closely with other staff, such as event organizers, medical teams, and law enforcement, to ensure that the event runs smoothly and securely. Ultimately, the goal of event and festival security is to create an atmosphere where attendees can enjoy themselves without the fear of safety risks or disruptions.

Residential security officers are responsible for protecting private homes and estates, ensuring the safety of the residents, their property, and their valuables. Their primary duties include monitoring the premises for signs of unauthorized entry, vandalism, or suspicious activity. This may involve patrolling the property, checking doors and windows, and ensuring that security systems, such as alarms and cameras, are functioning correctly.

In addition to physical patrols, residential security personnel are often tasked with controlling access to the property. This can involve screening visitors, verifying identities, and maintaining records of who enters and exits. They may also respond to security breaches or emergencies, such as break-ins, fire alarms, or medical incidents, providing immediate assistance or alerting authorities as needed.

Residential security officers work to create a sense of safety and privacy for the occupants, balancing a visible presence with discretion. Their role can extend to managing security technology, coordinating with external security services, and advising homeowners on best practices for safeguarding their property. Ultimately, they ensure that the household remains secure, both from external threats and from potential internal risks.

24-hour security personnel are responsible for providing continuous protection and surveillance for a property or location around the clock. They ensure that the premises are secure at all times, even during off-hours or when fewer people are present. Their duties typically include patrolling the property, monitoring security systems like alarms and CCTV cameras, and responding to any incidents or breaches as they occur, whether it's a break-in, fire alarm, or other emergencies.

These security professionals may work in shifts to maintain a constant presence, ensuring that there is always someone on-site to handle any security concerns. They are tasked with verifying the safety of doors, windows, and entry points, conducting routine checks for signs of unauthorized activity, and ensuring that all systems are functioning properly. In addition to proactive monitoring, they also respond to alerts or disturbances, investigating issues and escalating them to law enforcement or emergency services when needed.

24-hour security personnel also manage access control, ensuring that only authorized individuals enter the premises. This may include checking identification, issuing passes, or coordinating with other staff to maintain security protocols. Their role is critical in preventing theft, vandalism, or other risks that could compromise the safety and integrity of the location they are protecting. Ultimately, they provide peace of mind by ensuring that security is maintained consistently, regardless of the time of day.